How do I track my order?

To know your order status, you may click on 'Track This Order Live' option provided under your Order Confirmation Email.



Why is my postal code not accepted for delivery order?

Our delivery areas are strategically determined based on our ability to ensure the delivery of hot and fresh pizzas. In the event that your address does not appear in our system, it is likely that your location falls outside our delivery coverage. Nevertheless, we continually evaluate new store locations as part of our ongoing commitment to bringing Domino's Pizza closer to you.



What are the best promotions that you have available?

Visit our promotions page to explore more of our latest and most enticing offers.



I'm looking to collaborate with Domino's, who can I speak to?

For any collaboration or sponsorship inquiries, do email your request to our Marketing Department at marketing@dominos.com.sg.



Where can I find my order number for pickup?

The order number associated with your pick-up order is located within your order confirmation email. Alternatively, you may provide your name and phone number to our staff.



I would like to know the status of my refund?

The refund process is anticipated to be completed within 7 working days (excluding Weekends and Public Holidays), subject to the processing efficiency of your merchant bank. We appreciate your understanding and valued patronage as we diligently handle this matter on your behalf.



30-Minute Delivery Guarantee

Domino's Pizza guarantees that you will get your pizza at your door step within 30 minutes after ordering. If it's more than 30 minutes, we will give you a free Regular Pizza voucher. With our Order Tracker (GPS Tracker), you will be kept updated in each and every step of the process from pizza-making, baking to delivery status on a real-time map.



15-Minute Pick up Guarantee

Domino's Pizza guarantees that you will receive your takeaway orders within 15 minutes or we'll give you a free Personal Pizza voucher.